Privacy Policy

1. Introduction

Sutton Trucking LLC (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our company or use our website.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, company details
• Operational Information: Scheduling details, delivery coordination information, customer communication records
• Website Usage Data: IP address, browser type, pages visited, and other analytics data

3. How We Use Your Information

We use collected information to:

• Coordinate transportation, scheduling, and delivery services
• Communicate with customers and respond to inquiries
• Maintain internal records and improve operational efficiency
• Support safety, compliance, and service quality

4. How We Share Your Information

We do not share, sell, or distribute SMS consent or phone numbers to any third parties or affiliates. All information is used internally within Sutton Trucking LLC for operational purposes only.

We may share information only when necessary to:

• Comply with legal or regulatory requirements
• Respond to safety or operational needs
• Work with trusted service providers (e.g., IT, security, or compliance vendors)

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Choices & Rights

You may contact us at any time to:

• Request updates or corrections to your information
• Ask questions about how your data is used
• Request removal of your information when appropriate

7. Contact Information

For questions about this Privacy Policy, contact us at:

Email: sales@suttontruck.com Phone: 503‑255‑7902 Address: Sutton Trucking LLC — Woodland, WA

SMS Terms & Conditions

1. SMS Consent

By voluntarily providing your mobile number to Sutton Trucking LLC during scheduling or service communication, you give express consent to receive service‑related SMS messages. Phone numbers and SMS consent information will not be shared with any third party or affiliate for marketing purposes.

2. Types of Messages You May Receive

With your consent, you may receive SMS messages related to:

• Scheduling coordination, appointment confirmations, and reminders
• Delivery notifications (en route, delayed, or arrived)
• Customer support for active loads
• Operational updates related to transportation services
• Fraud or security alerts related to impersonation or payment safety

3. Message Frequency

Message frequency may vary depending on operational needs. You may receive up to 10 messages per week depending on scheduling and delivery activity.

4. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier.

5. Opt‑In Method

You may opt in to receive SMS messages from Sutton Trucking LLC in the following way:
Verbally, during a conversation

6. Opt‑Out Method

You may opt out at any time by replying STOP to any message. You may also contact us directly to request removal from SMS messaging.

7. HELP Instructions

Reply HELP for assistance. You may also contact us at: Email: sales@suttontruck.com Phone: 503‑255‑7902

8. Standard Messaging Disclosures

Message and data rates may apply
Message frequency may vary
Reply STOP to opt out
Reply HELP for help
See our Privacy Policy & SMS Terms at: https://suttontruck.com/privacy-policy/